Patient Instructions for booking online

Booking Online with Consentz
From the Patient’s point of view

Start Screen
Select either ‘Book Now’ or ‘Login’

Book now will take you through the selection process of creating an appointment, and should be used by new patients.

Login can be used by existing patients that have been invited to Consentz. By entering their username and password, they will be presented with the option to rebook their previous appointment type, which speeds up the process and takes them to the calendar screen.

Step 1 – Select Clinic
If the account has multiple locations, you can choose which clinic you wish to book with. If only one clinic is available, this step will be skipped.
Tap to select the clinic.
A tick will appear alongside the chosen clinic.
Tap the ‘Next’ button to continue.

Step 2 – Select Treatment
Treatments are grouped by category.
If only one treatment is available, this step will be skipped.
Selecting a category will display all the available treatment options within that category.
Tap the treatment you wish to book and a small tick will appear alongside your selection.
Tap the ‘Next’ button to continue.

Step 3 – Select Practitioner
A list of available Practitioner’s will be displayed.
If only one practitioner is available, this step will be skipped.
Selecting a practitioner will display information about the practitioner.
Tap the practitioner you wish to book and a small tick will appear alongside your selection.
Tap the ‘Next’ button to continue.

Step 4 – Calendar
The Calendar will display all the available appointments in the selected month.
Tapping a day will select that date and highlight the ‘next’ button.
Tap the ‘Next’ button to continue.

Step 5 – Select Time
The time slots available on the selected day will be listed out on this screen
Tapping a time slot will select that time for the appointment and highlight the ‘next’ button.
Tap the ‘Next’ button to continue.

Step 6 – Patient Details
Enter your details into the fields on this screen.
The tick box allows the patient to opt into marketing correspondence.
Once the fields have been completed, the next button will highlight.
Tap the ‘Next’ button to continue.

Step 7 – Confirm Details
The appointment details appear on screen.
Tapping the next button will confirm the appointment and take you to the next screen.

Step 8 – Payment
If the appointment booking requires a payment, this can be completed on this screen.
Doing so creates the appointment.
If no deposit is required this screen will be skipped.

Confirmation emails are sent to the patient’s email address after the payment screen has been